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TOP PICK FOR YOU
What Chatbots Reveal About How People Actually Use News
Rather than replacing journalism, chatbots help audiences interpret, personalize, and act on information, shifting expectations toward usability and context while raising new questions about visibility, trust, and control
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6 AI Predictions That Will Redefine CX in 2026
2026 is the inflection point for customer experience.
AI agents are becoming infrastructure — not experiments — and the teams that win will be the ones that design for reliability, scale, and real-world complexity.
This guide breaks down six shifts reshaping CX, from agentic systems to AI operations, and what enterprise leaders need to change now to stay ahead.
JOURNALISM TRENDS
5 New Revenue Streams Publishers Are Using in 2026 (Beyond Ads)
FT Strategies’ latest report on engaging the audiences of 2030 is comprehensive, but its failure to place transparency at the centre of its strategy is a significant omission.
MEDIA INNOVATION
How The New York Times uses a custom AI tool to track the “manosphere”
The daily podcast round-up is just one way the Times is adopting in-house AI transcription and summarization tools.
EDITORIAL STRATEGY
New York Magazine revives classified ads with a modern twist
Its major metrics for success are simple: Are people selling, and are people buying?
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Dalio: “Stocks Only Look Strong in Dollar Terms.” Here’s a Globally Priced Alternative for Diversification.
Ray Dalio recently reported that much of the S&P 500’s 2025 gains came not from real growth, but from the dollar quietly losing value. Reportedly down 10% last year!
He’s not alone. Several BlackRock, Fidelity, and Bloomberg analysts say to expect further dollar decline in 2026.
So, even when your U.S. assets look “up,” your purchasing power may actually be down.
Which is why many investors are adding globally priced, scarce assets to their portfolios—like art.
Art is traded on a global stage, making it largely resistant to currency swings.
Now, Masterworks is opening access to invest in artworks featuring legends like Banksy, Basquiat, and Picasso as a low-correlation asset class with attractive appreciation historically (1995-2025).*
Masterworks’ 26 sales have yielded annualized net returns like 14.6%, 17.6%, and 17.8%.
They handle the sourcing, storage, and sale. You just click to invest.
Special offer for my subscribers:
*Based on Masterworks data. Investing involves risk. Past performance is not indicative of future returns. Important Reg A disclosures: masterworks.com/cd.
AUDIENCE ENGAGEMENT
Brands invest in creators for reach as celebs fill the Big Game spots
How creators are growing beyond the Super Bowl this year, from creator houses to fan festivals
PUBLISHERS PULSE